Story theme
Latest
Latest
  • About Story
    • Story theme documentation
  • Updates
    • What's new in Story
      • Story Releases
  • Sections
    • Story sections
      • Accordion group
      • Blog posts
      • Collection list
      • Collection marbles
      • Collection split
      • Contact form
      • Custom liquid
      • Custom content
      • Featured collection
      • Featured product
      • Gallery
      • Icon columns
      • Image banner
      • Image with text
      • Logo list
      • Map
      • Mosaic
      • Newsletter
      • Overlapping images
      • Page
      • Policy links
      • Press
      • Rich text
      • Slideshow
      • Tabs
      • Team
      • Testimonials
      • Text columns with images
      • Timeline tree
      • Timeline with banner
      • Video banner
      • Video player
  • Settings
    • Theme settings
      • Global theme settings
      • Typography
      • Colors
      • Layout
      • Social
      • Cart
      • Search
      • Product grid
      • Currency format
      • Favicon
      • Advanced
      • Checkout
      • Custom CSS
  • Header
    • Header
      • Header styles
      • Toolbar
      • Navigation images
      • Image menus
      • Transparent header
      • Mega-menu navigation
      • Drop-down navigation
  • Products
    • Product pages
      • Static product tabs
      • Unique product tabs
      • Product tabs
      • Color swatches
      • Inventory countdown
      • Pre-order products
      • Static size chart
      • Unique size charts
      • Creating pages
      • Size Charts
      • Product image sizes
  • Collections
    • Collection pages
      • Product badges
      • Sale badge
      • Savings badge
      • Sold-out badge
      • Custom badges
      • Badge settings
      • Custom filter options
      • Collection filtering
      • Collection sorting
      • Collection navigation
      • Feature image
  • Cart
    • Story cart
      • Cart styles
      • Shipping message
      • Estimate shipping calculator
      • Cart settings
  • Promotions
    • Upselling
      • Upsell promotions
      • How to setup
      • Static upsell promotion
      • Custom upsell promotion
  • Overlay
    • Popups
      • Cookies consent message
      • Newsletter popup
  • Siblings
    • Product siblings
      • About product siblings
      • Multiple images per variant
      • How to setup siblings
      • Siblings metafields
      • Cutline
      • Siblings collection
      • Siblings product setup
      • Siblings block setup
      • Variant image sets with alt-tags
  • Pages
    • Page templates
      • Page navigation
      • How to use page templates
      • Story page templates when using a different theme
      • Contact page
      • Lookbook
      • Team
      • Timeline
  • Blogs
    • Blogs and posts
      • Blogs
      • Articles
  • FAQ
    • Frequently asked questions
      • Where to make CSS changes
      • How to download latest version
      • How to add a line break in your headings
      • Share preview link
      • Remove Shopify link in footer
      • Check your theme version
      • How to use sections
      • Adding a section
      • Hiding a section
      • Reordering sections
      • Section blocks
  • License
    • Theme license
  • Support
    • Contacting support
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On this page
  • Please ensure you have a valid license to use Story
  • Understanding theme licensing
  • Transferring a theme license from one store to another
  • Action steps if you have an unlicensed theme
  • Authenticity
  • Benefits of a valid license
  • Setting up after purchase
  • Handling Shopify DMCA notifications
  • Privacy and your information
  1. License

Theme license

Key licensing information about Story theme

Please ensure you have a valid license to use Story

Here are some helpful tips about understanding theme licensing with Shopify.

Understanding theme licensing

  • Your version of Story must be purchased directly from the Shopify Theme Store.

  • Each store you operate must have a separate license to use Story.

The Shopify Theme Store is the only legitimate channel to acquire themes that are guaranteed to comply with Shopify’s terms.

Unfortunately, according to Shopify's policies, themes purchased through third-party marketplaces like Fiverr, eBay, Etsy, Creative Market, Template Monster, or a development agency are not valid purchases.

Transferring a theme license from one store to another

It is important to note that each Shopify store you have requires a valid theme license per Shopify's Terms of Service. In other words, you can only use a theme purchase on a single store. You may transfer a theme license from one store to another only if you have closed the store using your current theme license.

To transfer a theme license, contact Shopify Support's billing department directly and ask for help.

Since all theme purchases go through the Shopify Theme Store (and not from us), we cannot transfer theme licenses on our end. Note, however, that we actively monitor theme licenses and verify proper licensing of themes while providing support, so you must be using a licensed theme on your store before we can provide support, or you can download the latest version of your theme.

Action steps if you have an unlicensed theme

If your theme was set up by an agency, designer, or developer, you might not have been aware of the licensing issue. It’s a good practice to check with the agency and ensure they have secured a proper license. If that doesn’t resolve the issue, you may need to purchase the license or opt for a different theme.

A valid license can be acquired simply by purchasing the Story theme from the Shopify Theme Store.

Authenticity

You can refer here to the official Shopify Terms of Service that outlines theme licensing policies and intellectual property rights, specifically the 'one theme, one store' policy.

Benefits of a valid license

Purchasing a valid theme license ensures you have free benefits from us, including:

  • Free technical support - Our support team can help you maximize the features and assist you with using Story.

  • Free theme updates - Enjoy continuous improvements and new features without subscription fees.

A licensed theme secures your store’s compliance and supports continuous improvement and security.

Setting up after purchase

Upon purchasing a theme, you can continue using your current version. In other words, there’s no need to reconfigure your store. If you update to the latest version, standard setup procedures apply to any new theme installation.

Handling Shopify DMCA notifications

If you receive a DMCA (Digital Millennium Copyright Act) notification from Shopify, it indicates that you may not have a valid theme license.

Please promptly follow the Shopify DMCA email instructions to address the concerns and avoid any disruption to your store.

Privacy and your information

Invisible Themes respects your privacy and is committed to protecting your personal information. Any information collected through our compliance processes is used solely for enforcing and managing theme licenses and will not be publicly disclosed.

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Last updated 12 months ago

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